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Travel Shop

 

For day trips, National Express coach tickets enquiries, UK coach holidays & theatre show enquiries

(Please note that National Express coach tickets cannot be purchased over the phone.They can only be purchased in our travel shop)

 

Visit: Marchants Coaches Travel Shop, 61 Clarence Street, Cheltenham, GL50 3LB

Call: 01242 257714

E-mail: sales@marchants-coaches.com

Opening hours: Monday to Friday, 09:30 to 16:30

 

PLEASE NOTE THAT OUR TRAVEL SHOP IN CLARENCE STREET WILL BE CLOSED FOR REFURBISHMENT FROM 25TH DECEMBER UNTIL 2ND JANUARY. THE SHOP WILL THEN RE-OPEN AT 9.30AM ON MONDAY 5TH JANUARY.

 

Private Hire Department

 

Call: 01242 257900

E-mail: privatehire@marchants-coaches.com

Opening hours: Monday to Friday, 09:00 to 17:00

 

 

Operations Department

 

Call: 01242 257585

E-mail: operations@marchants-coaches.com

Opening hours: Monday to Friday, 09:00 to 17:00

 

 

Complaints

 

Formal complaints must be made in writing. Please email: operations@marchants-coaches.com or post to:

Operations Department,

Marchants Coaches Ltd,

100 Prestbury Road,

Cheltenham,

GL52 2DL.

 

We endeavor to conduct a full investigation into your complaint, along with a full written response within 10 working days.

 

 

Home to School Team

 

Call: 01242 25758

E-mail: hometoschool@marchants-coaches.com

Opening hours: Monday to Friday, 09:00 to 17:00

 

 

Lost property enquires

 

Call: 01242 257585

E-mail: operations@marchants-coaches.com

Opening hours: Monday to Friday, 09:00 to 17:00

 

 

Driver CPC training

 

Please contact Pete Allen, Training & Development Coordinator

E-mail: peter@marchants-coaches.com

 

 

Accounts Department

 

Call: 01242 257740

E-mail: accounts@marchants-coaches.com

Opening hours: Monday, Tuesday & Thursday, 09:00 to 17:00

 

 

Engineering Department

 

Contact: Ryan Marchant, Engineering Director

E-mail: ryan@marchants-coaches.com