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01242 257 714


Visit us at 61 Clarence Street, Cheltenham, open Monday to Friday 9.30am – 4.30pm

We would love to hear from you.



For all enquiries and bookings please contact us either by email or on the phone numbers below. Our friendly staff will be pleased to help.



For day trips, holidays & theatre show enquiries:

Phone: 01242 257714 (Monday - Friday 09:30 - 16:30) 




To contact our Private Hire Department:

Phone: 01242 257900 (Monday - Friday 09:30 - 16:30)




To contact our Home to School Team:

Phone: 01242 257585 (Monday - Friday 09:30 - 16:30)




 To contact our Operations Department:

Phone: 01242 257585 (Monday-Friday 09:30 - 16:30)




For lost property enquires:

Phone: 01242 257714 (Monday-Friday 09:30 - 16:30)




To contact our Accounts Department:

Telephone: 01242 257740 (Monday 10:30 - 14:30)




To contact our Engineering Department:

Telephone: 01242 257728 (Monday-Friday 08:00 - 17:00)




Social Media:


To like us on Facebook please click here or visit:

To follow us on Twitter please click here or visit our official page:



Comments, Suggestions & Complaints:


If you would like to make a comment or suggestion please email: or call our operations team on 01242 257585.


Formal complaints must be made in writing. Please email or post to:

Operations Department

Marchants Coaches Ltd,

100 Prestbury Road,


GL52 2DL

We shall endeavor to conduct a full investigation into your complaint, along with a full written response within 10 working days.



Registered Address: Marchants Coaches Ltd, 61 Clarence Street, Cheltenham, GL50 3LB

Directors: Roger S Marchant (Managing), Russell S Marchant & Ryan S Marchant

Company Registered No. 2877739. VAT Registered No. GB 618 4128 45

Public Service Vehicle Operator’s Licence No: PH0006563


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