01242 257 714
Visit us at 61 Clarence Street, Cheltenham, open Monday to Friday 9.30am – 4.30pm
Updated: Friday 4th March 2022
Whilst the risk of catching Covid-19 is always present, we have produced the following policy with advice & guidance from the Department of Transport (DfT), Department of Education (DfE), Gloucestershire County Council (G.C.C.) & the schools we serve to minimise these risks.
Our vehicles undergone a thorough deep clean using bleach, disinfectant & other recommended cleaning materials daily.
Particular attention is given to high touch areas including, but not exclusively, handrails, handles, seatbelts & bell pushes.
When boarding the vehicle
Face masks & coverings are not mandatory, however, please think of others by continuing to wear one unless medically exempt.
Dispensers located near to the front door containing hand sanitiser are available to use on every vehicle.
All bags should be placed on the floor by your feet or where fitted on vehicles in the overhead luggage lockers.
During the journey
We recommend passengers continue to wear a face mask or covering at all times unless medically exempt.
Passengers should remain seated & sitting face forward at all times.
Food or drink should not be consumed unless absolutely necessary in hot weather.
If the weather permits, please keep windows & skylights open to help with ventilation.
When alighting the vehicle
Please ensure you have all your personal belongings & remove all litter before disposing of it safely in a bin.
Continue to wear a face covering or mask unless medically exempt until you have alighted the vehicle.
Our promise to you
Drivers will be encouraged to wear either a face covering or mask whilst driving, unless medically exempt or on safety grounds.
We will continue promote the use of hand sanitiser & practice good hand hygiene at all times.
We will ensure our cleaning policies are adhered to at all times.
Our travel guidance is updated on our website when new advice is released by the DfT, DfE, G.C.C. & the schools we serve.
Marchants Coaches take the safety & wellbeing of our customers & employees extremely seriously. We are doing everything we possibly can to keep them safe & reduce the risks of catching Coronavirus when travelling on our vehicles.
Please contact a member of our Operations Team if you require any assistance:
Call: 01242 257585
Visit: Marchants Travel Shop, 61 Clarence Street, Cheltenham, GL50 3LB.